community building

Listening deeply: getting to know you, developing products, advising startups

This is my last week at the Storia App by Selfish Inc's headquarters in San Francisco. After more than a year leading early growth, product strategy, community building and operations management of this visual story sharing app at RocketSpace, I’m moving on…

I’ve really enjoyed exploring a new realm of expression with everyone in the Storia development, design and product management team and the Storia user community, the gift of getting to know creative thoughtful people better through your creations in the app, sharing stories with hundreds of people around the world, and all the candid discussions we've had about our life and passions.

I also admire the vision of so many beta testers and content creators for this new storytelling service and its budding community. The feedback shared with me about shaping Storia as a technology that supports your life and most important relationships and pursuits has been insightful, and generous.

To everyone I've talked with in the past 16 months -- whether you used the app or not, whether you're on Android or iOS or only the web, whether we've known each other for ages or just met on the side of the road for a few minutes, believe me, we talked about it -- I thank you for your contributions to the development of this story sharing social network and want you to know that I was listening deeply.

Even as I move on, I'm looking forward to what Storia has planned, and what people everywhere are going to do with Storia in the future.

What's next for me? I'll be around, and engaging with you about where we're headed with content, community, visual storytelling, and all things digital media and startup.

I'll also be talking with startups about chief product or chief community builder roles, and consulting on product, operations, marketing, growth.

On June 4, I'll be holding a speed advice clinic for startup founders in San Francisco.

With CXO advisor visiting from London Shefaly Yogendra -- who recently exited her fine jewellery venture and has two decades of international business building, and has been named a top writer at Quora for the past three years -- in 20 minute slots, we'll listen deeply to your problem and offer possible implementable steps.

Let me know if you want to come that day with a question related to product strategy, content and community building, branding, market outreach, governance, global growth. We'll get you a spot, and tell you where we'll be.

A Simple Strategy For Building A Global Network Isn't About You. Your Plan Has To Make The Network A No-Brainer For Its Users -- Not Its Builder

Which one of these is a 'simple' strategy for building a global network of people who have a range of digital abilities: a pervasive, cohesive presence with many online doors -- or one room in graveyard of the web?

Which one of these is a ‘simple’ digital strategy (true story!) of an organization that aims to build a global network from a millions-strong list of women it’s loosely associated with:

  • a pervasive, cohesive presence across multiple social networking services, a community with free flow of information -- with windows into other related rooms of your peers and corridors you can go down if and when you are ready, willing, able, that is, when are you motivated and enabled to connect and pursue what appeals to you about this gathered community,
  • OR, one room on a service known for not-loving its group functionality, a service littered with the skeletons of well-intentioned groups, a room that is 'easy' to open?

When you find yourself looking for a simple strategy to connect all your important people so they can finally get off an inert list of names and start to build closer ties, so you can ambiently be aware of your peers on a consistent basis, so you all can see each other and learn what everyone is up to, so you recognize your commonalities and your opportunities to collaborate, and so you can TAKE ACTION on your shared goals using the cost-effective, labor-saving, reach-amplifying online communication tools available in 2013, ask yourself this.

Simple for whom?

Is your plan simple for you, the community builder? Or is it simple for the community waiting to happen?

My Advice To 40,000 Professional Services Pros On How to Make Your Digital Strategy Sustainable

Thrilled to contribute my perspective to this month's "Ask The Expert" column on how to combat digital overwhelm in the business-to-business (B2B) space. Screen Shot 2013-10-11 at 2.45.34 PM

I answer this question from the community of executives and services professionals:

"I’m mentally exhausted from my social media responsibilities. What can I do differently with my digital strategy to make it more sustainable? Automation? Passing it to the intern?"

As you can imagine my approach and method for sustainability hinges on making your engagement with your online social networks one that nourishes you rather than depletes you.

Your network should delight and challenge you; bring you fresh insights and curated news you can use; it should activate you and engage you.

Once you start receiving true value from your network by curating your connections, you’ll have a better sense of how to provide value in return.

As your online communities begin to sustain you, participating in them will become sustainable.

 

Thanks to my fellow editorial pro Meryl Evans (who I met on Twitter many years ago!) for the invitation to share my perspective with the 40,000 subscribers of this 11-year-old newsletter for consultants, lawyers, accountants, architects, and other professional services professionals.

Location Independence Begins At Home I Tell HSBC Expat Explorer

Anastasia Ashman's expat survival tip for HSBC Expat Explorer My tip for HSBC's Expat Explorer guide:

In career & personal life, location independence begins at home. No matter where you are for how long, keep contributing to your communities.

 

Commit to social media/mobile technology to stay centered.

See the tip and many others from expats around the world.

Expatriates Are Experts In Resilience

A few excerpts from interviews I've given and articles I've written:

Being an expatriate, you’re naturally a person in transition.

Your worst days can leave you feeling unmoored and alienated. Your best days bring a sense of your agile nature and the qualities that make you unique from the people who surround you and the people back home.

Working toward an understanding of what it will take for you to feel your best in your environment I think is extremely worthwhile. Your answers perfectly define you and the more closely they are incorporated into your business plans the better chance you have of career success abroad.

After five years in Malaysia and 8.5 in Turkey, I've made the limbo state of expatriatism (not belonging to your surroundings but having to navigate them in culturally appropriate ways AND honor the truth of who you are at the same time) a strength instead of a weakness.

 

With my career disrupted by international relocations and watching the traditional media business being disrupted by digital and social media, my particular m.o. has evolved into gate jumping. That’s a combination of reaction to obstacles in my environments, and a commitment to not be hindered by “what is”.

Gate jumping can work for expats of all kinds.

Here’s how I do it: Fearlessly operating without borders instead of accepting my off-the-grid, situation-mismatch as a paralyzing disadvantage.

Time zones, language barriers, geographical distances, old-school thinking and collapse in my industries of media and entertainment, these things don't stop me.

 

Being an early adopter of Twitter, I use it for continuing education like virtually attending conferences and entering high level discussions in my topics of interest, to networking and meeting my peers around the world.

One of the reasons I founded GlobalNiche.net is that I have noticed that the majority of expats disappear when they go abroad rather than come to local and international prominence through their expat lives as I have done.

Even fewer women expats accomplish this in Muslim countries or have managed to raise the voices of multiple other women in a country known for its censorship. See the details of this particular adventure in my piece The Accidental Anthologist.

I don't think any of this is easy to achieve. But I do think it's integral to surviving, and thriving.

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Linda Janssen has written a book on this topic called The Emotionally Resilient Expat. Jo Parfitt's Summertime Publishing is releasing it in 2013.

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